Error on installing an '.ipa' file on device connected to the cloud server

A question received to our support team:
Hi team, we are getting the below error while trying to install an '.ipa' file on a iOS7 device connected to the cloud server.

This is the error:
com.experitest.client.InternalException: Exception caught while executing install: Failed to install the application. Read timed out

We are using the install method as below:
client.install(“c:\\ci_mobile\\build\\sif\\ios\\Stores.ipa”,true,false);

Can you please let me know how to handle this?

Our team's response:
Seems the Client cannot find the app on the specify location.
The question is where does the '.ipa' locate?
Please note that you should specify a path relative to the client machine - where SeeTest runs otherwise it will not work.