SeeTestCloud:Device marked in red

2 replies [Last post]
sonia
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Joined: 02/05/2015

I am seeing a red sign in my cloud device what could be the possible issues and how can I make my device work..

sonia
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Joined: 02/05/2015

Possible Scenarios:
1.Check your device didn't run out of battery.
2.Usb cable not connected properly.
3. If any Pop-up window on physical device close it manually.

support
Offline
Joined: 07/20/2011

Also
Need to trust the machine
Any firewall blocking the connection between devices hub and a client machine